Constance Ard

Constance has over fifteen years of experience in library and information services. Prior to launching her independent consulting business, Answer Maven, Constance was a law firm librarian. As head librarian of a large regional law firm, she managed daily operation, as well as management and training responsibilities.

Constance gained significant experience in the technology and startup industry at Answer Maven with projects spanning workflow analysis, technology assessments, content management and social media marketing.

As a Senior Consultant with Research+ Information Solutions, Constance supports clients in creating best practices, systems assessment and resource allocation.

Constance earned her Master's in Library and Information Science from the University of Kentucky. She is the author of three books on corporate libraries, the most recent published in 2014 and is active in the Special Libraries Association. She served as Chair of the SLA Legal Division in 2010.

Bobbi Basile

Bobbi has 25 years of experience in the legal industry delivering strategic, operations and technology services to Fortune 500 legal departments and law firms. She is an expert in evaluating and applying innovative approaches to electronically stored information, with a specific focus on technology assisted review. Bobbi has a unique combination of expertise in legal department operations, electronic discovery, and information management leading practices.

She specializes in assisting law departments to support, protect and further the corporate business objectives through the alignment of teams, processes and tools by providing strategic and operational improvement initiatives.

Prior to joining HBR she was the Director of Consulting and Analytics at RenewData and an Executive Director with Ernst & Young's Forensic Technology Discovery Services. She holds a B.S. degree from Wayland Baptist University and is an active member of The Sedona Conference Working Group on Electronic Document Retention and Production.


Terrence J. Coan

Terry is a senior director for HBR Consulting and possesses over twenty five years experience in records and information management. He specializes in developing an integrated approach to managing the continuum of law firm information including e-mail management, electronic document management, and hardcopy records.

In his engagements with over 25 of the Am Law 200 firms, he has developed records management programs, and conducted assessments of existing programs against professionally accepted recordkeeping principles. Terry specializes in developing records management policies and supporting records retention schedules, developing strategies to manage firm and client records in matter-centric environments, defining functional requirements for document and records management systems, and implementing leading software applications to support the improved management of records throughout the information lifecycle.

A frequent speaker on records and information management governance, policy, and strategy, Terry has been active in a variety of leadership roles for ARMA International, the association for information management professionals, at the local, regional, and international level. He served ARMA International as President-Elect, President, and Chairman of the Board from 2000 – 2003. Terry is a Certified Records Manager and a 2005 recipient of the ARMA International Distinguished Service Award.

Terry has Bachelors in Management from the University of Phoenix.

Peter Cotseones

Peter Cotseones is considered a leader in Informational Technology, Infrastructure and Systems offering strategic guidance and technology expertise to help clients drive business through IT innovation with a focus on results aligned with business, performance and technology initiatives.

Peter serves as a Director within the practice and leads efforts for data center, critical technology systems and infrastructure transformation for top-tier legal and corporate clients. He advises senior executives and IT management on strategic alignment of IT and business needs in the areas of data center architecture strategy, enterprise system centralization, infrastructure outsourcing, co-location hosting and strategies centered on the use of cloud computing and managed services.

Peter currently leads a variety of engagements with a broad-view approach to develop strategic plans and roadmaps, develop technical designs, manage strategic sourcing efforts and execute implementations. He provides technical design and migration planning with a strong focus on performance, cost effectiveness and use of managed and/or host IT services for data centers, co-location facilities, mission critical infrastructure, voice communication systems and data network systems.

Throughout his career, Peter has contributed his expertise to the development of results-based solutions, pioneering numerous best practices and streamlining procedures. Peter has served in a variety of senior level management positions and engineering disciplines within Information Technology and Telecommunications organizations focused on technology planning, telecommunication systems, infrastructure systems and software development. Peter holds a B.S. degree in Information Systems from DePaul University. In addition, he holds Registered Communications Distribution Designer (RCDD) and Information Technology Infrastructure Library (ITIL) Version 3 certifications.

David Cram

David is a Director in HBR's Strategic Sourcing and Business Operations Practice. Over an 8 year career in consulting, he has led consulting engagements in the Legal, Financial Services, Manufacturing, Healthcare and various other industries. As a result of these engagements, clients have realized over $150 million in savings.

Most recently, David served as Director of the IT Practice Group at Profit Recovery Partners. He led a team of consultants and analysts in evaluating IT related spend categories for clients including: Telecommunications (Voice and Data Networks), Data Center, Mobility, Conferencing, Cisco SMARTnet and other IT related projects. David has project managed global WAN migrations and multiple vendor reduction/consolidation projects.

David earned his MBA from the University of Colorado in Colorado Springs, and completed undergraduate studies at Pepperdine University in Malibu, CA.


Raymond Fashola

Ray Fashola is a Director in the Information Management practice at HBR Consulting. Ray has successfully led assessment and improvement projects for several leading AMLaw 200 law firms helping them to enhance their records and information management programs.

Ray has over 15 years of management consulting experience working with manufacturing and distribution companies as well as real estate, finance and legal firms.

Clay Fox

Clayton is a Senior Director in the Strategic Sourcing & Business Operations Practice for HBR Consulting. He has extensive experience in implementing a variety cost reduction strategies that have achieved substantial and sustainable long term savings for clients across various industries including legal, consumer finance and publishing.

Clayton has led numerous engagements by leveraging his experience in procurement management, strategic sourcing, non-salary cost reductions and demand management analytics. In addition, he has driven additional value for clients by streamlining business processes, creating key performance metrics to monitor spending patterns and creating various analytical tools. His commodity areas of expertise include office related products, office equipment, print services, reprographics, litigation support services, professional and outsourced services, temporary labor, cafeteria services, courier services, ground transportation, wireless services and technology.

Prior to joining HBR Consulting, Clayton worked for Time Warner where he was tasked with improving bottom-line results by implementing strategies to increase efficiency and reduce costs. Prior to working for Time Media Direct he worked for Volkswagen Credit Inc. in a variety of roles including Enterprise Process Consultant and Financial Analyst.

Clayton received a B.A. in Business Administration and Marketing from Carthage College and a M.B.A in Finance and Strategy, Execution & Valuation from DePaul University.

Kris Martin

Kris is a Senior Director in the Global Strategic Sourcing & Business Operations Practice at HBR Consulting. Across a 15 year career in consulting he has lead over 400 projects globally delivering innovative cost reduction solutions to clients in legal, financial, healthcare, and a variety of other industries. His initiatives have resulted in $360 million in savings for his clients by utilizing proven expense and change management methodologies.

Before joining HBR, Kris was a Director at Profit Recovery Partners (PRP) where he developed the Legal Resources Practice Group overseeing a team of attorneys, librarians, and consultants capable of conducting in depth analysis of law firm operations specific to research and information services. Additionally Kris was responsible for the Information Technology practice where he focused on optimizing third party vendor spend within telecommunications, mobility, hardware, software, and technology financing for both legal and non-legal clients. Kris has been directly involved in more than 30 mergers or acquisitions with experience in pre-merger due diligence and accelerated post-merger synergy.

Kris is passionate about the rapidly evolving modern law firm. He has presented and lead workshops to groups nationwide on cost recovery, change management, knowledge management, and his own "DATA" method for negotiation.

Kris has lived and worked in Central America, Eastern Europe and the Middle East. He currently sits on the Board of Directors for the Learn To Be Foundation, a not for profit organization that provides 24x7x365 online access to one-on-one tutoring for underserved youth. Kris holds his Bachelors in Political Science from UC Irvine and currently resides in Southern California.

As President of HBR Consulting, Nick is responsible for the firm's practice groups, strategic growth and business planning processes, talent management initiatives, and overall operational support functions. He is a recognized thought leader in the legal industry with expertise in Strategic Sourcing and Procurement.

Throughout his career, Nick has provided leadership to law firm and professional service clients delivering on a wide range of strategic sourcing & cost reduction, procurement transformation, and process improvement engagements. He has led and managed multiple, complex comprehensive engagements and has extensive experience in a variety of industries including financial services and banking, healthcare, and technology working with clients primarily throughout North America, Europe and Asia. He has helped clients achieve significant cost reductions in a variety of indirect commodity areas spanning Information Technology, Administrative, Human Resource departments as well as other complex industry specific commodities.

Prior to joining HBR Consulting, Nick was with Huron Consulting Group where he spent four years creating its Strategic Sourcing Practice, focused in legal and professional services as well as financial and banking industries. Prior to Huron, he was with Arthur Andersen's Business Consulting practice.

Nick received his B.S. degree from Miami University and has been a speaker on such topics as "New Frontiers of Profitability for Law Firms" and "Cutting Costs: An Intelligent Procurement Process among others.

Erik Schmidt

Erik is a Manager in the Information Lifecycle Management group at HBR Consulting. With over 15 years of experience in applying technology to solve legal business challenges, Erik has held a wide range of responsibilities including: software development, consulting services, operations management, product management and sales. The breadth of this experience has enabled him to developed deep expertise in advising firm leadership on best practices for risk management, managing work product throughout its information lifecycle and in developing governance strategies to drive competitive advantage. Erik is a frequent speaker on information productivity and governance.

Prior to joining HBR Consulting, Erik spent eight years helping to manage the Legal Solutions Group at OpenText. He is based in our New York office.